By Dr. Nicole Yetter - CyberBully Hotline Contributor
CyberBully Hotline: Tips for Intervention (Non-Bullying Incidents)
Application: When a Student Reports a Concern/ Incident Through the CyberBully Hotline other than Bullying for issues such as:
Acknowledge the message by assuring them that you are here to help.
Gather as much information as possible; who is involved, where, when, and what is occurring. Being able to collect as much information as possible, will aid in the planning on how to appropriately handle the situation.
As you are gathering the information, support the student in a way that allows them to feel safe and comfortable.
Reassure the student that is struggling that all steps will be taken to address the current situation.
At the end of the messaging, acknowledge their courage and thank them for 'doing something' about the situation.
Once the report has been made, please give all information to the school mental health care provider, guidance counselor, psychologist, administrator, nurse, etc.